US Airways Center
(formerly America West Arena) is a multi purpose arena located in Phoenix, AZ; it is the home of the Phoenix Suns of the NBA, the Phoenix Mercury of the WNBA, and the Arizona Rattlers of the AFL. The Phoenix Coyotes of the NHL were once tenants in the arena, but poor sight lines, and an unfavorable lease prompted the team to move to Jobing.com Arena in the nearby suburb of Glendale.
The arena, which is situated near Chase Field, finished renovations in 2003, which added an air-conditioned glassed pavilion to keep people cool while waiting in line for tickets or before events. These renovations were part of the Phoenix Suns plan to keep the arena viable when Jobing.com Arena opened.
In addition to basketball and arena football, the arena hosts concerts, hockey, wrestling, MMA, boxing and ice and children’s shows.
Location: 201 East Jefferson, Phoenix, Arizona 85004
Opened: 1992
Capacity: Basketball – 18,422; Concerts – 20,000 (depending on configuration)
Looking for Tickets to a Game or Show at US Airways Center? Find Them Here
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US Airways Center General Venue Information
Directions
From West
I-10 East to 7th Avenue south, take to Jefferson then go east to 1st Street.
From East
I-10 West to 7th Avenue south, take to Washington then go west to 1st Street south.
Parking
Adjacent parking structure at 1st and Madison. Many other parking lots and structures within a 10 minute walk of US Airways Center. Prices vary by event.
Parking and Direction hotline (602)514-8472
Public Transportation
RAIL RIDE EVENT: When you purchase a ticket to an event at US Airways Center, you can ride METRO light rail at no additional cost for fours hours prior to the start of the event, through the end of the transit day.
Box Office Numbers
Northwest side of US Airways Center in the Casino Arizona Pavilion.(602)379-7800
Suns Game Nights call (602)379-7867
Box Office Hours
Monday – Friday: 10:00am – 5:00pm
Saturday – Sunday: closed except on event days and special on sales.
Types of Payment Accepted
The US Airways Center accepts the following methods of payment at the Box Office:VISA MASTERCARD DISCOVER AMERICAN EXPRESS CASH, THE US AIRWAYS CENTER NO LONGER ACCEPTS CHECKS
Will Call
The WILL CALL windows open two hours prior to events and are located on the Northwest side of the building in the Casino Arizona Pavillion.
WILL CALL PICK-UP:
The US Airways Center requires that customers picking up WILL CALL tickets furnish the following:
1) PICTURE IDENTIFICATION THAT MATCHES THE PICK-UP NAME
2) CONFIRMATION NUMBER THAT MATCHES THE CUSTOMER ACCOUNT
ALTERNATE WILL CALL PICK-UP:
If another person, other than the person ordering and paying for the tickets, is picking up a WILL CALL order, the ALTERNATE PICK-UP name MUST be on the account. To get the alternate pick-up name noted on the account, the original purchaser MUST contact Ticketmaster at (1-800-745-3000), ask for customer service to verify account information and request alternate pick-up.
Accessible Seating
PHOENIX SUNS:
To purchase Phoenix Suns tickets for people with disabilities,
subject to availability, please call US Airways Center at
(602)379-7867 or visit US Airways Center ticket
office. Accessible tickets can also be purchased at all Ticketmaster
locations, by calling (800)745-3000 or online at ticketmaster.com.
ARIZONA RATTLERS:
To purchase Arizona Rattlers tickets for people with disabilities,
Subject to availability, please call US Airways Center at
(602)379-7800 or visit US Airways Center ticket
office. Accessible tickets can also be purchased at all Ticketmaster
locations, by calling (800)745-3000 or online at ticketmaster.com.
PHOENIX MERCURY:
To purchase Phoenix Mercury tickets for people with disabilities,
subject to availability, please call US Airways Center at
(602)252-9622 or visit US Airways Center ticket
office. Accessible tickets can also be purchased at all Ticketmaster
locations, by calling (800)745-3000 or online at ticketmaster.com.
ARENA CONCERTS AND OTHER EVENTS:
To purchase concert or other event tickets for people with
disabilities, subject to availability, please call US Airways Center
at (602)379-7800 or visit US Airways Center ticket
office. Accessible tickets can also be purchased at all Ticketmaster
locations, by calling (800)745-3000 or online at ticketmaster.com.
General Rules
New security procedures have been implemented at US Airways Center. No backpacks or large purses will be allowed.
Small purses and fanny packs will be subject to search.
Every individual entering the arena will be subject to search. Every vehicle entering the building will be subject to search.
Sealed water bottles (1 litre or smaller) allowed in
building. No other outside concessions allowed.
No pets other than “assisting” animals.
Smoking in Facility:
The Us Airways Center in a non-smoking facility.
Smoking areas outside building are available, depending on
event.
NON professional cameras only (depending on event)
No Laser Pointers allowed
No Video Cameras allowed
No Recorders allowed
Children Rules
Please contact the US Airways Center ticket office at
(602)379-7800, for information.
Child policy Varies by event.
Children age three (3) and above require a ticket for Phoenix Suns, Phoenix Mercury, Phoenix Roadrunners and Arizona Rattlers games.
Miscellaneous
Guest Relations is available to assist with those unique situations that may require special attention.
Services provided include:
Lost and Found
Iten Check In
Switchboard
Wheelchair Assist
Problem Solving
Lost Children
Accessible seating issues.